Top Quality Learning
Hospitality renowned professionals as trainers
Victor Dumitru
CEO of BSH Home Appliances Group Thailand and Head of Consumer Product, Region Emerging Markets
Burcu Bingol
EA & PA to the Head of Consumer Product at BSH Home Appliances Group in Istanbul, Turkey
%3Cp%3E%3Cstrong%3EFounder+and+Managing+Director+of+re%3Alook+consulting%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3ERaluca+has+17+years+career+in+the+Hospitality+Industry+with+global+brands+such+as+The+Ritz-Carlton%2C+JW+Marriott+and+Marriott+International+in+the+USA%2C+UK%2C+UAE%2C+and+Hong+Kong.%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EWith+an+EMBA+from+the+University+of+Oxford%2C+she+is+currently+leading+a+CX+consultancy+with+clients+across+the+travel+%26amp%3B+retail+space.%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EPrior+to+this%2C+at+Marriott+International%2C+she+was+Senior+Director+of+Events%2C+Asia+%E2%80%93+Pacific%2C+where+she+provided+leadership+for+750+hotels%2C+23+brands+in+24+countries+with+175%2C000+associates.%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3ERaluca+is+the+first+Romanian+woman+to+be+awarded+the+Fort%C3%A9+Scholarship+in+the+Executive+MBA+programme%2C+she+has+been+listed+in+Poets+and+Quants%26%23039%3B%C2%A0%3C%2Fstrong%3EBest+and+brightest+Executive+MBAs+of+2022%3Cstrong++++class%3D%22%22%3E+and+she+graduated+with+distinction.%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3E%C2%A0%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EStarting+2023%2C+Raluca+initiated+and+covered+the+AI+section+in+the+Horeca+magazine+where+she+wrote+articles+like%3A+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%E2%80%9CIs+the+hospitality+industry+ready+for+the+IA+integration%3F%E2%80%9D%3Cstrong++++class%3D%22%22%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%E2%80%9C10+Things+Hospitality+Leaders+should+know+them+about+Generative+Artificial+Intelligence%E2%80%9D%3Cstrong++++class%3D%22%22%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%E2%80%9CLooking+to+the+future%3A+The+impact+of+AI+on+roles+from+the+hospitality+industry%E2%80%9D%3Cstrong++++class%3D%22%22%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3E%E2%80%9CThe+ethics+of+artificial+intelligence+in+the+hospitality+industry%3A+a+responsible+approach%E2%80%9D%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3E%3Cbr++++class%3D%22%22%3ECore+Competencies%3A+Consumer+Experience%2C+Human-centered+Service+Design%2C+Hotel+Management%2C+Project+Management%2C+Hospitality+Consulting%3C%2Fstrong%3E%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ESenior+Lecturer+at+the+Ecole+h%C3%B4teli%C3%A8re+de+Lausanne+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EAlain+Najar%3C%2Fstrong%3E%2C+EHL+graduate%2C+Master+in+Business+Administration+from+BSL+%28Business+School+Lausanne+-+Switzerland%29%2C+HES+certified+trainer%2C+CHE+trainer%2C+is+a+professor+at+the+EHL+Business+Hospitality+School+%E2%80%93+Switzerland+%281992+%E2%80%93+2022%29+and+received+for+the+year+2017+-2018+the+prize+for+the+best+teacher+of+the+year.%3C%2Fp%3E%3Cp++++class%3D%22%22%3ECurrently%2C+at+the+head+of+his+company+Najar+Hospitality+Consulting%2C+he+shares+his+knowledge+at+the+EHL+Business+Hospitality+School+as+a+visiting+professor.+He+teaches+subjects+related+to+Food+and+Beverage+Management%2C+Cost+Control%2C+and+Service+Quality+%26amp%3B+Design.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAlso%2C+for+several+semesters%2C+among+other+things%2C+Alain+Najar+has+been+giving+marketing+courses+remotely+to+students+at+the+Institute+of+Tourism+in+Guilin+-+China+%28certified+by+EHL+Business+Hospitality+School%29.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAlain+Najar+has+anchored+his+professional+experience+for+13+years+in+five-star+hotels+chains%2C+notably+in+Kuwait%2C+Dubai+%28United+Arab+Emirates%29%2C+Madagascar%2C+Syria%2C+Egypt.+But+also+throughout+various+professional+seminars+in+continuing+education+in+many+countries+worldwide+for+30+years.+He+also+participated+in+the+opening+of+La+Sagesse+University+%E2%80%93+Faculty+of+Hospitality+Management+%E2%80%93+Lebanon+%28certified+by+EHL%29.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHis+areas+of+expertise+are+management+in+a+broad+sense%2C+focusing+on+hotel+and+restaurant+management.+In+recent+years+Alain+Najar+has+specialized+in+areas+related+to+Quality+and+Customer+Experience+%E2%80%93+CX%2C%C2%A0+and+Marketing.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHe+is+a+certifier+of+the+EFQM+model+%28European+Foundation+for+Quality+Management%29.+He+was+a+member+of+the+SAQ+%28Swiss+Quality+Assurance%29+and+the+FCSI+%28Food+Service+Consultant+International%29.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHospitality+expert++%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHospitality+expert%C2%A0%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EHoratiu+Tudori%E2%80%AF%3C%2Fstrong%3Ewas+a+senior+faculty+member+of+EHL.+He+holds+a+BSc%E2%80%AFin+engineering%E2%80%AFfrom+the+University+of+Brasov+and+an+MBA+from+the+University+of+Lausanne.+He+has+been+specialising+in+Revenue+Management+since+1999%E2%80%AFand+he+is+currently+teaching+the+Revenue+Management%E2%80%AFcourse%E2%80%AFfor%E2%80%AFthe+Bachelor+and+the+EMBA+programs+at+EHL.%E2%80%AF%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EProfessor+Tudori%E2%80%AFis+an+expert+highly+appreciated+by+the+owners+of+independent+and+small+hotel+chains+who+regularly+commission+him+for+audit+and+consulting+projects+in+revenue+management.%E2%80%AF%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EFor+more+than+a+decade%2C+Horatiu+has+been+acclaimed+for+the+quality+of+the+Revenue+Management+workshops+he+has+been+running+for+professionals+in+the+hotel+sector.+These+events+have+always+been+a+great+opportunity+to+exchange+with+rookies+or+senior+managers%2C+in%E2%80%AFWestern+and+Eastern%E2%80%AFEurope%2C+Asia%E2%80%AFand%E2%80%AFthe+Middle+East.%E2%80%AF%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHead+of+enterprise%2C+winsed.swiss+Romania+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHead+of+enterprise%2C+winsed.swiss+Romania%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ECEO+of+BSH+Home+Appliances+Group+Thailand+and+Head+of+Consumer+Product%2C+Region+Emerging+Markets%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EPrincipal+-+YS+and+Associates+S%C3%A0rl%2C+Switzerland%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EYateendra%3C%2Fstrong%3E+is+an+experienced+strategist%2C+advisor+and+coach+for+the+hospitality%2C+tourism%2C+education+and+services+related+industries.+He+believes+that+the+true+value+of+an+enterprise+is+developed+through+connecting+the+finer+details+and+human+emotions+to+a+macro+vision+and+concept.+Having+travelled+and+worked+in+50%2B+countries+in+the+last+3+decades%2C+he+is+at+ease+in+different+environments+and+understands+the+art+of+building+strong+relationships+with+clients+and+client+organisations.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAs+part+of+his+formative+years%2C+he+has+been+the+CEO+of+a+global+consulting+and+training+firm%2C+Lausanne+Hospitality+Consulting%3B+which+he+created+and+led+for+a+good+part+of+the+last+two+decades+and+prior+to+that+he+has+developed+and+managed+hotels%2C+clubs%2C+townships%2C+office+complexes+%E2%80%93+many+different+types+of+service+experiences+and+related+real+estate.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EYateendra+is+an+Indian+national%2C+is+keen+on+his+family+values+and+an+avid+sports+fan.+Combining+his+personal+and+professional+aspirations%2C+he+is+always+interested+in+supporting+and+guiding+his+clients+towards+creating+strategy+and+organisations+which+are+values+based+and+long-term+legacy+oriented.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3ESome+of+the+brands+which+Yateendra+has+been+involved+with+are+%E2%80%93+Mandarin+Oriental%2C+Peninsula%2C+Swiss%C3%B4tel%2C+Aman%2C+Dusit%2C+Nespresso%2C+Mercedes+Benz%2C+Audi%2C+Pernod+Ricard.%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EEHL+Advisory+Services%2C+Director+Hospitality+Advisory+Services%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3E%3Cbr++++class%3D%22%22%3E%3Cbr++++class%3D%22%22%3E%3C%2Fstrong%3E%3Cstrong++++class%3D%22%22%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EEHL+Advisory+Services%2C+Director+Hospitality+Advisory+Services%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EPierre+Verbeke+has+an+extensive+career+in+hotel+operations%2C+pre-openings+and+re-brandings.+He+is+first+and+foremost+an+operational+person+having+managed+several+hotels+in+Belgium+and+having+set+up+many+pre-opening+teams+in+different+countries.+He+also+has+gained+a+wealth+of+experience+opening+hotels+for+a+large+Hotel+Operator+in+various+European%2C+North+African+and+Eastern+European+countries.+He+is+particularly+at+ease+with+project+management+and+knows+how+to+deliver+the+highest+quality+of+service+within+the+agreed+timeframe.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EPierre+has+experience+with+leased%2C+managed+and+franchise+properties+and+undserstands+the+various+demands+from+owners%2C+investors%2C+and+operators+within+the+different+projects.+The+hospitality+expert+is+an+alumnus+of+Ecole+H%C3%B4teli%C3%A8re+de+Lausanne.+He+speaks+Dutch%2C+German%2C+French+and+English%2C+with+some+notions+of+Spanish.%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ESenior+Consultant%2C+EHL+Advisory+Services+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EEcole+h%C3%B4teli%C3%A8re+de+Lausanne%2C+Senior+Consultant%C2%A0%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAs+a+Senior+Consultant+in+the+Lausanne+office%2C+Olivier+has+extensive+experience+with+assisting+several+organisations%2C+from+the+luxury+industry+to+the+banking+sector+in+establishing+their+service+excellence+DNA.+As+an+advisor%2C+he+thrives+in+multicultural+environments+and+therefore+travels+the+world+to+work+on+projects+ranging+from+mixed-use+destination+projects+to+private+medical+facilities.+Prior+to+joining+EHL+advisory%2C+Olivier+has+been+involved+in+managing+a+number+of+hospitality+projects+with+one+of+them+being+a+luxury+boutique+hotel+%26amp%3B+spa+near+Paris.+He+has+also+taken+the+lead+in+the+setup+of+several+food+and+beverage+outlets+around+Europe+and+Switzerland+from+conceptualization+to+opening.+The+last+one+being+a+gastronomic+restaurant+that+obtained+a+one+Michelin-star+rating+5+months+after+opening.+A+graduate+of+the+Ecole+h%C3%B4teli%C3%A8re+de+Lausanne%2C+Olivier+is+also+a+Project+Management+Professional+%28PMP%29+certified.+His+is+a+native+Dutch+speaker%2C+is+fluent+in+English+and+French%2C+and+can+communicate+in+German+and+Spanish.%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ESenior+Consultant%2C+EHL+Advisory+Services%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3ESenior+Consultant%2C+EHL+Advisory+Services%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAlexia+Muteke+Ceppi+delivers+advisory+services+to+the+education%2C+hospitality+and+service+sectors+including%2C+and+development+of+learning+centers%2C+curriculum+design+and+engineering+Customer+Service+Excellence+strategies+for+companies.+She+has+a+proven+record+of+accomplishment+in+leading+projects+from+inception+to+completion%2C+and+delivering+shareholder+value+through+change+and+innovation.%C2%A0%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EThrough+her+recent+activities%2C+she+has+worked+with+investors%2C+governments%2C+private+sector+and+education+institutions.+Alexia+Muteke+Ceppi+focuses+on+business+development%2C+training+and+coaching+of+executives+within+the+hospitality+and+service+industries%2C+having+designed+and+delivered+courses+in+Leadership+around+the+world.+Through+her+projects%2C+she+has+acquired+extensive+knowledge+of+working+with+diverse+cultures+including+countries+such+as+Switzerland%2C+India%2C+Brazil%2C+Mexico%2C+China%2C+Saudi+Arabia+and+Kenya.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EShe+is+a+founding+member+of+Association+Esth%C3%A9ticiennes+sans+frontiers%2C+a+project+founded+in+2007+in+line+with+the+United+Nations+Millennial+Development+Goals+to+assist+Women+to+be+self-reliant+in+Benin%2C+Africa.+The+EHL+Advisory+Senior+Consultant+also+supports+an+Orphanage+in+Kenya+with+43+children+between+the+ages+of+3+months+to+12+years+old.%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHospitality+Senior+Consultant+%26amp%3B+Hotel+General+Manager%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EHospitality+Senior+Consultant+%26amp%3B+Hotel+General+Manager%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAnca+was+one+of+the+youngest+Executive+General+Managers+%28at+25%29+and+GM%26%23039%3Bs+%28starting+2007%29+for+one+of+the+most+important+chains+in+Romanian+hospitality+industry%2C+ANA+HOTELS.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EShe+started+in+tourism+as+a+Financial+Controller%2C+becoming+familiar+with+all+the+important+details+of+the+business.+Her+experience+as+a+GM+put+Ana+Hotels+%28Hotel+Europa%2C+Hotel+Astoria%2C+Ana+Aslan+Health+Spa+and+Ana+Yacht+Club+private+marina%29+in+one+of+the+pole+positions+of+the+properties+from+the+Romanian+coast.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EStarting+2010+until+2014%2C+she+successfully+managed+one+of+the+well-known+resorts+from+Mamaia%2C+Hotel+IAKI+and+Spa%2C+owned+by+the+famous+football+player+Gica+Hagi.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EFrom+October+2014%2C+she+and+her+partners+put+together+a+new+management+company+in+Hospitality+Industry%2C+%E2%80%9CTHE+MAKERS%E2%80%9D%2C+that+she+was+put+in+charge+of.+One+of+the+toughest+and+most+successful+projects+was+investing%2C+pre-opening+and+opening+of+the+biggest+resorts+in+the+Danube+Delta+%E2%80%93+Green+Village+Resort%2C+Sfantu+Georghe.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EBetween+October+2015-February+2017%2C+she+faced+a+new+challenge+%E2%80%93+taking+the+lead+of+the+National+Authority+for+Tourism+of+Romania%2C+as+President+%28serving+as+Secretary+of+State%29.+She+is+responsible+for+a+lot+of+premieres+like+the+new+Strategy+for+Development+and+Marketing%2C+implementing+the+concept+and+strategy+for+Destination+Management+Organizations+and+many+others.%3C%2Fp%3E%3Cp++++class%3D%22%22%3ESince+2017%2C+she+took+the+lead+of+Mamaia-Constanta+Profesional+Associaton%2C+as+an+Executive+Director%2C+aiming+for+developing+the+destination+trough+integrated+management%2C+as+a+partnership+between+public+and+private+sector.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EShe+handled+important+projects+through+his+consulting+and+management+company%2C+in+private+and+public+sector.+She+managed+to+establish+the+first+DMO+in+Romania+%E2%80%93+Mangalia+Destination+Management+Organisation.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAnca+has+a+Ph.D.+in+Management+%26amp%3B+Economic+Engineering+and+a+postgraduate+diploma+in+hospitality+management+from+the+Royal+Institute+of+Hospitality+Management+in+partnership+with+Ecole+h%C3%B4teli%C3%A8re+de+Lausanne.+She+also+has+a+master%E2%80%99s+degree+in+international+accounting+Standards.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EDigital+Marketing+Director%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EDigital+Marketing+Director%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EDr.+Samad+Laaroussi%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E20+years+of+experience+in+Marketing+Research%2C+Digital+Marketing+and+Consumer+experience+Insights+in+the+academic+and+practical+world.%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EEA+%26amp%3B+PA+to+the+Head+of+Consumer+Product+at+BSH+Home+Appliances+Group+in+Istanbul%2C+Turkey%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EExecutive+Consultant+at+K.M.Trust+%26amp%3B+Partners%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3EExecutive+Consultant+at+K.M.Trust+%26amp%3B+Partners-+Retained+Executive+Search+%26amp%3B+Leadership+Consulting%2C+and+former+Executive+Assistant+at+Egon+Zehnder+International+in+Athens%2C+Greece%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHospitality+Professional%2C+VET+by+EHL+Trainer+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3EHospitality+Professional%2C+VET+by+EHL+Trainer%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHead+of+culinary+arts+education%2C+certified+VET+by+EHL+Trainer+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3EHead+of+culinary+arts+education%2C%3Cbr++++class%3D%22%22%3E%3Cspan++style%3D%22%22++class%3D%22pcc_2513332628%22%3ECertified+VET+by+EHL+Trainer%3Cbr++++class%3D%22%22%3E%3Cbr++++class%3D%22%22%3E%3C%2Fspan%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cspan++style%3D%22%22++class%3D%22pcc_2513332628%22%3E%3Cstrong++++class%3D%22%22%3EGeorge+started%3C%2Fstrong%3E+working+in+the+hospitality+industry+in+2005+in+a+five-star+hotel+from+Bucharest.+Since+then+he+has+worked+in+several+5%2A+hotels+from+Romania%2C+learning+the+hospitality+industry+secrets.%3C%2Fspan%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cspan++style%3D%22%22++class%3D%22pcc_2513332628%22%3EHe+participated+in+several+national+and+international+competitions+where+he+was+awarded+as+Best+Chef+in+Continental+hotels+chain%2C+bronze+medal+with+the+Romanian+junior+national+culinary+team+at+IKA+Culinary+Olympics+in+Erfurt+Germany+in+2012%2C+and+1st+place+in+Arena+Bucatarilor+by+Selgros+in+2013+for+Bucharest.%3C%2Fspan%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cspan++style%3D%22%22++class%3D%22pcc_2513332628%22%3EGeorge+is+very+passionate+about+food+and+cooking+and+decided+that+it+is+time+to+share+the+knowledge+gained+over+16+years+of+experience+with+the+next+generation+of+chefs%2C+the+OHMA+students.%3C%2Fspan%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cspan++style%3D%22%22++class%3D%22pcc_2513332628%22%3E%C2%A0%3C%2Fspan%3E%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ECEO%2C+Winsed.swiss+Education+Group%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EChief+executive+officer%2C+Winsed.swiss+Education+Group%C2%A0%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EDr.+Ray+F.+Iunius+is+the+author+of+various+academic+and+professional+articles+published+by+journals+in+the+management+of+services%2C+technology%2C+and+innovation.+He+is+also+the+author+of+a+number+of+books+such+as+%E2%80%9DIndustrie+de+l%E2%80%99accueil%E2%80%9D%2C+%E2%80%9DH%C3%B4tellerie+de+Luxe%E2%80%9D%2C+%E2%80%9DLa+gestion+des+spas%E2%80%9D%2C+%E2%80%9CUn+H%C3%B4tel%2C+un+mod%C3%A8le+%3F%E2%80%9D+in+de+Boeck+editions+and+co-author+of+the+%E2%80%9CLausanne+Report+on+the+future+of+Hospitality+Industry.%E2%80%9D%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHe+is+the+founder+of+the+Ecole+h%C3%B4teli%C3%A8re+de+Lausanne+Institute+of+Technology+and+Entrepreneurship+%28EHLITE%29%2C+the+Institute+for+Innovation+and+Entrepreneurship+%28INTEHL%29%2C+the+Students+Business+Projects+%28SBP%29%2C+the+EHLITE+magazine%2C+and+the+Chair+of+Innovation+Paul+Dubrule.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EDr.+Iunius+is+also+Invited+Professor+at+the+Faculty+of+business+and+Economics+%28HEC%29+of+the+University+of+Lausanne+%E2%80%93+Switzerland+where+he+is+teaching+Strategic+Service+Operation+in+the+Bachelor+and+Master+programmes.+He+is+also+the+founder+of+the+Centre+for+Research+and+innovation+in+Services+%28CRIS%29+of+HEC+Lausanne.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3ERay+earns+a+BSc%2C+MS+and+PhD+in+Technical+Sciences+from+the+University+of+Transylvania+Brasov+and+an+MBA+and+PhD+from+the+Faculty+of+Business+and+Economics+%28HEC%29+of+the+Lausanne+University.%C2%A0%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHe+is+currently+Chief+Executive+Officer+of+Winsedswiss+Education+Group+%28World+Institute+of+Service+Education%29%2C+educational+group+which+he+co-founded+in+2019.%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3ERay+aims+to+help+people+to+become+leaders+and+companies+to+optimise+their+business+processes+to+enhance+customer+experience%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Ca+dontclick%3D%22windowOpenIfNoTarget%22+dca1%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Fprof-dr-ray-f-iunius-b46484%2F%22+href%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Fprof-dr-ray-f-iunius-b46484%2F%22%3E%3Cimg+%0A%09%09%09%09%09%09%09+src%3D%22https%3A%2F%2Fimg.socialcraft.me%2Fcache%2FfileWxQD8WyQhhKrm69l3mYrM8vnpoPRaZu6ubfvcytL4Vv5XLkVfIccTPGJihni%2Fwinsed-ico-linkedin.webp%22%0A%09%09%09%09%09%09%09+data-imagecode%3D%220ggvOM2W%22+class%3D%22firstimage+contextMenuImage+++pcc_3830033991%22++style%3D%22max-width%3A100%25%3Bwidth%3Afit-content%3B%22+alt%3D%22%E2%98%BAno+description+of+image+found.%E2%98%BA%22+%2F%3E%3C%2Fa%3E%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHead+of+talent+divison%2C+certified+VET+by+EHL+Trainer+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EHead+of+talent+divison%2C+certified+VET+by+EHL+Trainer%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ECEO%2C+winsed.swiss+Rom%C3%A2nia%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Cstrong++++class%3D%22%22%3EChief+Executive+Officer+winsed.swiss+Rom%C3%A2nia%3C%2Fstrong%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EChristine+Schillings%2C+an+internationally+renowned+manager+in+the+hospitality+industry%2C+with+over+30+years+of+experience+in+the+hospitality+industry%2C+holds+the+position+of+Chief+Executive+Officer+for+Romania+of+the+Swiss+educational+group+winsed.swiss+%28World+Institute+of+Service+Education%29.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EShe+worked+in+the+operational+sphere+in+hotels+in+France%2C+Germany%2C+Great+Britain%2C+as+well+as+in+Romania%2C+where+she+was+part+of+the+management+team+that+opened+the+Ath%C3%A9n%C3%A9e+Palace+Hilton+Hotel.+She+also+served+as+Hilton+Worldwide+Regional+Director+for+16+years%2C+coordinating+a+portfolio+of+46+hotels+in+Eastern+Europe%2C+Turkey%2C+Russia+and+Israel.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EShe+led%2C+as+general+manager%2C+the+Ana+Hotels+Romania+group%2C+and+since+June+2018+she+has+held+the+position+of+general+manager+of+the+Crowne+Plaza+Hotel+Bucharest.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EA+Belgian+national%2C+she+graduated+from+Hotel+Management+School+in+Brussels+and+then+specialised+in+Asset+Management%2C+Project+Management+at+Cornell+University.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EIn+addition+to+the+business+area%2C+another+activity+in+which+she+invests+a+lot+of+energy+is+professional+training%2C+being+specialised+in+leadership+courses+for+future+managers.%3C%2Fp%3E%3Cp++++class%3D%22%22%3ESince+July+2020%2C+she+holds+the+position+of+CEO+of+winsed.swiss+Romania.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Ca+dontclick%3D%22windowOpenIfNoTarget%22+dca1%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Fchristine-schillings-840b75b%2F%22+href%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Fchristine-schillings-840b75b%2F%22%3E%3Cimg+%0A%09%09%09%09%09%09%09+src%3D%22https%3A%2F%2Fimg.socialcraft.me%2Fcache%2FfileWxQD8WyQhhKrm69l3mYrM8vnpoPRaZu6ubfvcytL4Vv5XLkVfIccTPGJihni%2Fwinsed-ico-linkedin.webp%22%0A%09%09%09%09%09%09%09+data-imagecode%3D%220ggvOM2W%22+class%3D%22firstimage+contextMenuImage+++pcc_3830033991%22++style%3D%22max-width%3A100%25%3Bwidth%3Afit-content%3B%22+alt%3D%22%E2%98%BAno+description+of+image+found.%E2%98%BA%22+%2F%3E%3C%2Fa%3E%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EGeneral+manager+winsed.com%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%3Ca+dontclick%3D%22windowOpenIfNoTarget%22+dca1%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Ftriandafil-adina-andra%2F%22+href%3D%22https%3A%2F%2Fwww.linkedin.com%2Fin%2Ftriandafil-adina-andra%2F%22%3E%3Cimg+%0A%09%09%09%09%09%09%09+src%3D%22https%3A%2F%2Fimg.socialcraft.me%2Fcache%2FfileWxQD8WyQhhKrm69l3mYrM8vnpoPRaZu6ubfvcytL4Vv5XLkVfIccTPGJihni%2Fwinsed-ico-linkedin.webp%22%0A%09%09%09%09%09%09%09+data-imagecode%3D%220ggvOM2W%22+class%3D%22firstimage+contextMenuImage+++pcc_3830033991%22++style%3D%22max-width%3A100%25%3Bwidth%3Afit-content%3B%22+alt%3D%22%E2%98%BAno+description+of+image+found.%E2%98%BA%22+%2F%3E%3C%2Fa%3E%3C%2Fp%3E%3Cp++++class%3D%22%22%3EAdina+Andra+Triandafil+is+a+graduate+of+the+Faculty+of+Communication+and+Public+Relations+within+the+National+School+of+Political+and+Administrative+Studies+%28S.N.S.P.A.%29+in+Bucharest.+She+is+also+a+law+graduate%2C+currently+being+a+PhD+student+and+associate+professor+at+the+Academy+of+Economic+Studies+%28A.S.E.%29%2C+Faculty+of+Marketing%2C+in+Bucharest.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EWith+15+years+of+experience+in+the+fields+of+marketing%2C+communication+and+public+relations%2C+gained+both+in+the+private+and+public+environment%2C+she+was+trained+as+a+marketing+manager+and+PR+consultant+in+multinational+companies+and+full-service+advertising+agencies.+The+acquired+knowledge+was+subsequently+applied+in+the+benefit+of+the+Romanian+public+administration+sector.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EIn+the+Ministry+of+Tourism%2C+she+held+management+positions+of+the+Brand+Management+Department%2C+having+also+a+role+as+advisor+for+the+dignitaries+with+responsabilites+in+tourism+development+and+promotion.+In+the+Ministry+of+National+Education%2C+she+coordinated+the+institutional+communication%2C+being+communication+advisor+of+several+ministers+of+education.%3C%2Fp%3E%3Cp++++class%3D%22%22%3ELater%2C+she+chose+to+consolidate+her+entrepreneurial+skills%2C+by+developing+an+incoming+and+consultancy+agency+in+tourism.+She+continues+to+be+involved+in+projects+carried+out+with+non-refundable+European+funds%2C+as+an+education%2Fcommunication+expert+within+the+Institute+of+Educational+Sciences%2C+with+the+hope+that+she+will+be+able+to+contribute+to+the+improvement+of+the+national+educational+system.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EStarting+April+2020%2C+Adina+joined+Winsedswiss+Education+Group%2C+as+Head+of+Communication%2C+and+since+2022+she+is+co-founder+and+Managing+Partner+of+the+marketing+and+communication+agency+winsed.com%2C+specialised+in+the+services%2C+hospitality%2C+and+education+fields.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHospitality+professional%2C+Spark+Hospitality+Founder%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3EHospitality+professional%2C+Spark+Hospitality+Founder%3C%2Fp%3E%3Cp++++class%3D%22%22%3ECosmina+has+20+years+of+business+experience+in+leadership+roles+in+the+hospitality+industry.+Prior+to+founding+Spark+Hospitality%2C+she+held+positions+as+Director+of+Sales+and+Revenue+Manager+within+the+international+hotel+chains+IHG+and+Hilton+for+the+luxury+Ath%C3%A9n%C3%A9e+Palace+Hotel%2C+a+multi-award-winning+and+high-performing+hotel+throughout+the+years+in+the+Romanian+hospitality+industry.+She+is+a+strategic+leader+with+a+proven+track+record+in+leading+sales%2C+marketing%2C+PR%2C+and+revenue+management+teams+toward+tangible+results+in+the+development+and+implementation+of+business+plans+to+maximize+profitability.%3C%2Fp%3E%3Cp++++class%3D%22%22%3EMoreover%2C+Cosmina+is+recognized+for+her+ability+to+inspire+and+motivate+teams+to+achieve+and+exceed+sales+objectives%2C+thus+creating+organizational+cultures+oriented+towards+success+and+excellence+in+hospitality+services.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3EHospitality+professional%2C+Spark+Hospitality+Founder%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++++class%3D%22%22%3EWith+over+20+years+of+leadership+experience+in+sales+and+the+hotel+industry%2C+both+in+the+local+and+international+markets%2C+Alina+demonstrates+exceptional+competence+in+comprehending+all+aspects+related+to+operational+and+commercial+services+in+hospitality.+This+includes+managing+client+accounts%2C+marketing%2C+public+relations%2C+relationship+promotion+in+various+source+markets%2C+budget+development%2C+revenue+strategies%2C+outstanding+management+and+leadership+skills+for+operational%2C+administrative%2C+and+sales+teams%2C+development+of+all+commercial+and+sales+strategies%2C+client+portfolio+management%2C+marketing%2C+PR%2C+relationship+development+in+diverse+markets%2C+operational+activity+coordination+and+improvement%2C+as+well+as+budget+establishment+and+maintenance.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3Cp++++class%3D%22%22%3EPrior+to+founding+Spark+Hospitality%2C+Alina+served+as+the+Director+of+the+Oradea+and+Region+Tourism+Promotion+Association+%28Visit+Oradea%29%2C+and+previously+held+positions+as+the+Director+of+Sales+for+hotels+within+the+Hilton+and+Ramada+chains.+Committed+to+achieving+excellence+in+everything+she+does%2C+with+a+successful+track+record+and+a+passion+for+development%2C+she+is+ready+to+bring+her+know-how+to+help+you+achieve+and+surpass+your+goals+in+the+hospitality+and+tourism+industry.%3C%2Fp%3E%3Cp++++class%3D%22%22%3E%C2%A0%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
%3Cp%3E%3Cstrong%3ELuxury+Advisor%2C+Wine+Consultant%2C+VET+by+EHL+Food+and+Beverage+trainer+%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cdiv+class%3D%22tinymcetext+tinyOfPage1+%22+style%3D%22z-index%3A0%3B%22+%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3ELadislau+has+been+in+the+Food+and+Beverages+business+for+the+most+part+of+his+adult+life%2C+from+being+a+purchaser+to+multinational+supermarket+chains%2C+to+offering+advisory+to+health+-+conscious+individuals+as+a+nutritionist+and+physical+condition%26%23039%3Bs+guru.+The+list+of+impressive+companies+is+extremely+lenghty%2C+having+Metro%2C+Mega+Image+and+Real+amongst+it%2C+as+well+as+many+the+other+notable+international+corporations+across+the+country.%3C%2Fp%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3ELadislau+is+WSET+-+educated+and+takes+wine+to+another+level%2C+focusing+on+its+compatibility+with+food+and+different+cuisines%2C+presenting+the+pairing+aspect+of+the+two%2C+food+and+wine+%28and+%2F+or+other+beverages%29+as+being+crucially+important+and+elevating+one%26%23039%3Bs+overall+dining+experience.%3C%2Fp%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3EThroughout+his+extensive+travels+and+dining+at+many+the+Michelin+-+starred+establishments+the+world+over%2C+Mr.+Kristof+has+gained+a+deep+-+rooted+understanding%2C+and+admiration%2C+not+only+for+the+finest+of+dining%2C+but+for+the+finer+aspects+of+life%2C+and+lifestyle%2C+altogether.%3C%2Fp%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3EFor+the+time+being%2C+Laci+runs+his+own+Bucharest+-+based+company%2C+Gourmet+Trading%2C+offering+consultancy+services+to+the+discerning+restaurateur+%2F+hotelier+and+the+luxury+gourmet+%2F+gourmand+segment+of+the+city.%3C%2Fp%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3E%C2%A0%3C%2Fp%3E%3Cp++style%3D%22%22++class%3D%22pcc_2578260382%22%3EIn+addition%2C+he+keeps+in+shape+by+designing+unique+workout+programs+to+himself+and+to+those+likeminded%2C+he+offers+grooming+classes+for+private+and+corporate+clients%2C+he+travels+extensively+and+works+on+new+educational+curriculums+for+Wine+%26amp%3B+Beverages+for+winsedswiss+Romania.+%E2%80%9C%3C%2Fp%3E%3C%2Fdiv%3E%3C%2Fp%3E
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