Hospitality Focused Programme
Customised Training
Advance your career.
Understand today. Influence tomorrow.
The Most In-Demand Subjects from the World's Leading Experts
Menu knowledge
Date: Customized
Menu knowledge means educating your customers about those unique traits that set your business apart. Being food savvy and keeping up with dining trends makes all the difference for customers. Spice that up with knowledge about allergies, food sensitivities, ingredient origins, price points, food and wine pairing, and your restaurant will definitely achieve high levels of satisfaction!
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Who is the course for?
Employees in the F&B sector- Service, including restaurant operators.
Benefits & Tools
- Interaction with a trainer having international experience in the service sector
- A deep understanding on the importance of menu knowledge when working in hotels and restaurants
Acquired Knowledge & Skills
- learn why product knowledge is important in the F&B sector
- differentiate between the needs and wants of customers
- offer recommendations based on what the guest wants
- understand why product knowledge is important for the health and safety of the guests
- learn how a better understanding of products will lead to increased sales
- apply upselling techniques to increase revenue
Trainers
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