Hospitality Program Focalizat
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Successful Hotels: Sales Training
Date: 13-14 November, 2023
Transform Sales into Hotel Success
Throughout this course, you will embark on a journey of specialization and growth in all crucial aspects of the sales process, gaining new knowledge and essential techniques for your team's success.
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Kome je namenjen ovaj trening?
Hotel Owners / General Managers / Sales, Reservations, and/or Marketing Teams / Sales and Marketing Managers
Koje benefite ostvarujete
- Develop a growth mindset and the ability to align activities with the hotel's overall strategy.
- Present and demonstrate the value of the hotel's services.
- Enhance sales skills that support the hotel's brand and destination.
- Create customer-centric hotel experiences that strengthen opportunities.
- Improve the ability to present proposals in a memorable and convincing manner.
Koja znanja i veštine ćete steći
- Develop a growth mindset and the ability to align activities with the hotel's overall strategy.
- Present and demonstrate the value of the hotel's services.
- Enhance sales skills that support the hotel's brand and destination.
- Create customer-centric hotel experiences that strengthen opportunities.
- Develop sales conversation skills through effective questioning and active listening.
- Overcome obstacles and objections, including negotiation techniques and selecting the right closing approach tailored to customer buying preferences.
- Efficiently manage customers using available resources.
- Understand product positioning tactics to reach customers at the right moments during their experience planning.
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