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Hospitality Program Focalizat

Customised Training

 

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Strategic and Digital Marketing

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Date: Customized

The Module will touch on how to make better use of the various channels of distribution so as to increase the revenue and profit potential from such sources.  We will use real world case studies to look at how the marketing has evolved over the years and how hotel companies have responded.  We will relate strategic marketing to today’s science of pricing (i.e. synchronicity of rates), revenue management (seamless availability of inventory), available opportunities to target and sell to individuals rather than masses, and the connection with the objectives of CRM (Customer Relationship Management).  We will stimulate an environment of open discussion (interactive) where traditional views and paradigms can be challenged and where optimization of distribution is the name of the game.


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Kome je namenjen ovaj trening?
Customized

 

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Koje benefite ostvarujete

  • U ovom interaktivnom modulu, detaljno istražujemo šta znači biti marketinški orijentisano preduzeće u ugostiteljstvu, i kako vaša organizacija može poboljšati svoje performanse (1) učenjem od lidera u industriji i (2) razvijanjem marketinških strategija koje optimalno koriste jedinstvene kompetencije vaše kompanije.
  • Modul je posebno koristan učesnicima koji se pripremaju za preuzimanje viših odgovornosti u marketingu, prodaji ili opštem menadžmentu, što zahteva od njih da pređu sa operativnog na strateški fokus.

Koja znanja i veštine ćete steći

  • Razumeti ulogu digitalnog marketinga u širem kontekstu marketinga i upravljanja prihodima
  • Razumeti kako se potrebe kupaca razvijaju i kako se takve potrebe manifestuju u kanalima rezervacija.
  • Objasniti ulogu, prednosti i slabosti elektronskih prekidača, GDS-a i ADS-a (alternativni izvori distribucije).
  • Identifikovati prilike i pretnje u ovim kanalima i primeniti odgovarajuće strategije.
  • Pratiti i meriti konkurentske reakcije i krajnje rezultate ovog online šahovskog polja.
  • Upravljati konfliktima i strukturama troškova između kanala
  • Evaluirati veb booking motore.
  • Koristiti sajtove sa e-popustima.
  • Sintetizovati iskustva partnerstava i saveza u oblasti putovanja u lekcije za hotelijerski biznis.
  • Razumeti realnosti iza obećanja najboljih cena na liniji.

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Treneri


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